Coleen is a very impressive realtor. She has helped me and several friends of mine buy and sell homes in Richmond and the surrounding area. Coleen is very strategic at all stages of the process - from determining what you're looking for, to searching for homes, to negotiating offers. She is both optimistic and realistic - a winning combination. She is amazingly responsive and has strong attention to detail. Coleen is professional and presents herself and her clients well, and she is highly regarded in the real estate community. She goes above and beyond to help clients get their homes ready for market or to move in. She knows Richmond neighborhoods inside and out, and she'll gladly tour you around those you aren't already familiar with. She is friendly and has integrity. My experience with Coleen has been positive in every way, and I recommend her wholeheartedly.